The National Animal Poison Control Center at the University of Illinois - 1-900-680-0000 or 1-800-548-2423
The NAPPC is located at the University of Illinois at Urbana-Champaign and is a non-profit service of the University of
Illinois. It was the first animal-oriented poison center founded (in 1978) in the United States. It provides advice to animal
owners and confers with veterinarians about poisoning exposures.
Resources: The NAPCC's phones are answered by licensed veterinarians and board-certified veterinary toxicologists.
The NAPCC staff have a wide range of information specific to animal poisoning. They also have an extensive collection of individual
cases -- over 250,000 -- involving pesticide, drug, plant, metal, and other exposures in food producing and companion animals.
This specialized information lets the experienced NAPCC staff make specific recommendations for animals, rather than generalized
poison information provided by a human poison control center.
Cost: Depending on which option is chosen, the charge is $20.00 for the first five minutes, then $2.95/minute thereafter
when using the 900 number. If you use the 800 number, the charge is $30.00 per case (VISA, MasterCard, Discover, or American
Express only). With the 800 access, only the NAPCC will do as many follow-up calls as necessary in critical cases and, if
you wish, will consult with your veterinarian.
What to do if an animal has been poisoned: Immediately call the NAPCC. Be ready to provide:
- Your name, address, and phone number
- Information concerning the exposure (the amount of agent, the time since exposure, etc.), and if the agent is part of
the Animal Product Safety Service, the consultation is at no cost to the caller. It is very important to provide accurate
information on the agent.
- The species, breed, age, sex, weight, and number of animals involved.
- The agent the animals have been exposed to, if known; and
- The problems the animals are experiencing