A Pawsitive Experience™

Poison Center for Pets

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24 hours a day, 365 days a year. If you think that your pet may have ingested a potentially poisonous substance, call (888) 426-4435.   A consultation fee may be applied to your credit card.
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The National Animal Poison Control Center at the University of Illinois @ 1-900-680-0000 or 1-800-548-2423

Resources: The NAPCC's phones are answered by licensed veterinarians and board-certified veterinary toxicologists. The NAPCC staff have a wide range of information specific to animal poisoning. They also have an extensive collection of individual cases -- over 250,000 -- involving pesticide, drug, plant, metal, and other exposures in food producing and companion animals. This specialized information lets the experienced NAPCC staff make specific recommendations for animals, rather than generalized poison information provided by a human poison control center.

Cost:  Depending on which option is chosen, the charge is $20.00 for the first five minutes, then $2.95/minute thereafter when using the 900 number. If you use the 800 number, the charge is $30.00 per case (VISA, MasterCard, Discover, or American Express only). With the 800 access, only the NAPCC will do as many follow-up calls as necessary in critical cases and, if you wish, will consult with your veterinarian.

What to do if an animal has been poisoned: Immediately call the NAPCC. Be ready to provide:

  • Your name, address, and phone number
  • Information concerning the exposure (the amount of agent, the time since exposure, etc.), and if the agent is part of the Animal Product Safety Service, the consultation is at no cost to the caller. It is very important to provide accurate information on the agent.
  • The species, breed, age, sex, weight, and number of animals involved.
  • The agent the animals have been exposed to, if known; and
  • The problems the animals are experiencing

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6440 Schultz Rd, Hamburg Township, NY 14085 

(716) 627-9234 msgs    Fax 627-1330


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All material and reference to any and all of this web site whether in part or entirety, including the name or any part thereof of A Pawsitive Experience (TM), is the property of owner herein and cannot be used in part or whole without express written consent.  A Pawsitive Experience (TM) is the original dog daycare by this name.  Our goal is to create "A Pawsitive Experience" and provide support for all services offered.